PRIVACY POLICY

Effective Date: July 30, 2026
Last Updated: July 30, 2026

At Goddess and Grove LLC (“Goddess and Grove,” “we,” “us,” or “our”), we value your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, make a purchase, create an account, communicate with us, or otherwise interact with us (collectively, our “Services”).

Please read this Privacy Policy carefully to understand our privacy practices. By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our Services.

1. Information We Collect

We may collect several categories of information depending on how you interact with Goddess and Grove.

Information You Provide Directly

We may collect information that you voluntarily provide to us, including when you:

• Create an account;

• Place an order or purchase a product;

• Subscribe to our email or text messaging communications;

• Contact us with a question, comment, or request;

• Participate in a promotion, contest, giveaway, or other activity;

• Sign up to receive information about our products;

• Submit a review, testimonial, or other content;

• Request customer support; or

• Otherwise communicate or interact with us.

Depending on the nature of your interaction with us, this information may include your:

• Name;

• Billing and shipping address;

• Email address;

• Telephone or mobile phone number;

• Account login information;

• Order and purchase information;

• Communication preferences;

• Information you provide when contacting customer service; and

• Other information you voluntarily choose to provide.

Payment information may also be collected when you make a purchase. Payment transactions are generally processed through third-party payment processors. We may not directly store your complete payment card information on our own systems. Payment information is handled according to the applicable payment processor's privacy practices and security procedures.

2. Information We Collect Automatically

When you visit or interact with our Website, we and certain third parties may automatically collect information about your device and your activity.

This information may include:

• IP address;

• Browser type and version;

• Device type;

• Operating system;

• General geographic location;

• Referring website or source;

• Pages you visit;

• Links you click;

• Date and time of your visit;

• Time spent on pages;

• Website interactions and usage patterns; and

• Other technical or usage information.

We may use this information to help operate, maintain, secure, analyze, and improve our Website and Services.

3. Cookies and Similar Technologies

We may use cookies, pixels, web beacons, tags, and similar technologies to collect information about how you interact with our Website.

Cookies are small data files that may be stored on your device when you visit a website.

We may use these technologies to:

• Remember your preferences;

• Keep items in your shopping cart;

• Recognize returning visitors;

• Understand how visitors use our Website;

• Improve Website performance and functionality;

• Analyze traffic and usage trends;

• Personalize your experience;

• Measure the effectiveness of our marketing; and

• Deliver or help us understand relevant advertising.

Some cookies are necessary for the Website to function properly, while others help us understand Website usage or support advertising and marketing activities.

Depending on your browser and the technologies we use, you may be able to control or disable certain cookies through your browser settings or other available privacy controls.

Please note that disabling certain cookies may affect the functionality or availability of some portions of the Website.

4. Analytics and Advertising Technologies

We may use third-party analytics and advertising services to help us understand Website activity, measure the effectiveness of our marketing, and provide more relevant content or advertising.

These third parties may use cookies, pixels, web beacons, and similar technologies to collect information about your interactions with our Website and other online services.

For example, we may use analytics tools such as Google Analytics or other similar services.

These third-party providers may process information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services used on our Website.

Where required by applicable law, we will provide appropriate choices regarding cookies, targeted advertising, or similar technologies.

5. How We Use Personal Information

We may use the personal information we collect for legitimate business and commercial purposes, including to:

• Process and fulfill orders;

• Provide products and services you request;

• Process payments and transactions;

• Communicate with you about your orders;

• Provide customer support;

• Create and manage customer accounts;

• Respond to questions, requests, and inquiries;

• Send transactional communications;

• Send marketing communications when permitted by law and in accordance with your preferences;

• Provide promotional offers, contests, giveaways, and other activities;

• Improve our Website, products, and customer experience;

• Understand how customers interact with our Website;

• Personalize your experience;

• Detect, investigate, and prevent fraud or unauthorized activity;

• Maintain the security and integrity of our Website and Services;

• Comply with legal and regulatory obligations;

• Enforce our Terms and Conditions and other policies; and

• Protect our rights, property, customers, employees, and others.

We may also use information for other purposes disclosed to you at the time the information is collected or for purposes permitted by applicable law.

6. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you information about products, new offerings, promotions, events, special offers, and other updates that we believe may be of interest to you.

You may unsubscribe from promotional email communications at any time by clicking the unsubscribe link included in the applicable email.

You may also contact us directly to request that we stop sending you promotional communications.

Please note that even if you opt out of marketing communications, we may still send you important transactional or service-related communications, such as order confirmations, shipping updates, account notifications, or responses to your inquiries.

7. Text Messaging and SMS Communications

If you choose to subscribe to text messages from Goddess and Grove, we may send recurring SMS or text messages to the mobile number you provide.

Depending on your subscription, messages may include:

• Order and shipping updates;

• Customer service communications;

• Account notifications;

• Product information;

• Promotions;

• Special offers; and

• Other marketing communications.

Your consent to receive marketing text messages is not required to purchase products from us.

Message frequency may vary, and message and data rates may apply depending on your mobile carrier and plan.

You may opt out of marketing text messages at any time by following the instructions provided in the messages you receive, such as replying STOP when applicable.

For additional information about our text messaging practices, please review our applicable SMS Terms and Conditions.

8. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide our Services, fulfill your requests, or comply with applicable law.

Depending on how you interact with us, we may share information with:

Service Providers

We may share personal information with trusted third-party companies and service providers that perform services on our behalf, such as:

• Ecommerce and website hosting providers;

• Payment processors;

• Shipping and fulfillment providers;

• Order management providers;

• Customer service platforms;

• Email and marketing service providers;

• SMS and text messaging providers;

• Analytics providers;

• Advertising and marketing partners;

• Fraud prevention and security providers; and

• Information technology and infrastructure providers.

These service providers may access personal information only as reasonably necessary to perform services for us or as otherwise permitted by applicable law.

Business Transfers

If Goddess and Grove LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Legal and Safety Purposes

We may disclose personal information when we believe disclosure is reasonably necessary to:

• Comply with applicable law, regulation, legal process, or governmental request;

• Enforce our Terms and Conditions or other agreements;

• Protect our rights, property, or safety;

• Protect the rights, property, or safety of our customers or others;

• Detect, investigate, or prevent fraud or other unlawful activity; or

• Address security or technical issues.

We may also disclose information with your consent or at your direction.

9. Sale or Sharing of Personal Information

Goddess and Grove does not sell your personal information for monetary compensation in the ordinary course of our business.

However, certain activities involving advertising, analytics, cookies, pixels, or similar technologies may be considered a “sale” or “sharing” of personal information under certain state privacy laws, depending on how those laws define these terms.

Where applicable law provides you with the right to opt out of the sale or sharing of personal information, we will provide an appropriate mechanism for exercising that right.

10. Your Privacy Choices

Depending on where you live and subject to applicable law, you may have choices regarding your personal information.

Marketing Emails

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Text Messages

You may opt out of marketing text messages by following the instructions provided in the applicable message, including replying STOP when available.

Cookies

You may be able to control cookies through your browser settings or available cookie preference tools.

Account Information

If you have an account with us, you may be able to review or update certain account information by accessing your account.

You may also contact us using the information provided below if you need assistance accessing or updating your information.

11. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the right to:

• Know or request information about the personal information we collect, use, or disclose;

• Access or obtain a copy of certain personal information;

• Request correction of inaccurate personal information;

• Request deletion of personal information, subject to applicable exceptions;

• Request information about certain disclosures or uses of personal information;

• Opt out of certain targeted advertising, sale, or sharing activities, where applicable;

• Opt out of certain profiling activities, where applicable; and

• Appeal a decision regarding a privacy rights request, where required by applicable law.

The availability and scope of these rights depend on the laws applicable to you.

To exercise a privacy right, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests. We will use personal information provided as part of a privacy request only as reasonably necessary to process and respond to that request, subject to applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), and other applicable California privacy laws.

Depending on the circumstances and subject to applicable exceptions, California residents may have rights to:

• Know about the categories and specific pieces of personal information we collect;

• Request deletion of personal information;

• Request correction of inaccurate personal information;

• Opt out of the sale or sharing of personal information;

• Limit certain uses or disclosures of sensitive personal information, where applicable; and

• Receive equal treatment for exercising privacy rights.

If applicable, you may submit a privacy request by contacting us using the information provided below.

We may be required to verify your identity before fulfilling certain requests.

13. European and Other International Privacy Rights

If you are located outside the United States, certain privacy laws may provide you with additional rights regarding your personal information.

Depending on the laws that apply to you, you may have rights to:

• Access your personal information;

• Correct inaccurate information;

• Request deletion of your information;

• Restrict certain processing;

• Object to certain processing;

• Receive your information in a portable format; and

• Withdraw consent where processing is based on consent.

If you would like to exercise an applicable privacy right, please contact us using the information provided below.

If you access our Services from outside the United States, your personal information may be processed in the United States or other countries where we or our service providers operate. These countries may have privacy laws that differ from those in your country of residence.

Where required by applicable law, we will take appropriate steps regarding international transfers of personal information.

14. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide our Services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.

The length of time we retain information varies depending on the type of information and the reason it was collected.

When personal information is no longer reasonably necessary for the purposes for which it was collected, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure.

While we take reasonable steps to protect the personal information entrusted to us, we cannot guarantee that information transmitted to or through our Website will always be completely secure.

You are also responsible for taking reasonable steps to protect your account credentials and personal information, including keeping your passwords confidential and using appropriate security practices.

16. Children's Privacy

Our Website and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

Depending on applicable law and the nature of our Services, additional protections may apply to minors.

If you believe that a child has provided us with personal information in violation of applicable law, please contact us using the information below.

17. Third-Party Websites and Services

Our Website may contain links to websites, applications, or services operated by third parties.

This Privacy Policy does not apply to those third-party services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third parties before providing them with personal information.

18. Do Not Track Signals

Some web browsers offer a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to such signals unless required by applicable law.

Where required by applicable law, we will honor applicable browser-based or other recognized privacy preference signals.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If we make material changes, we may provide additional notice when required by applicable law, such as by posting a prominent notice on our Website or contacting you through available communication methods.

Your continued use of our Services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact us:

Goddess and Grove LLC
Email: sales@goddessandgrove.com
Website: www.goddessandgrove.com

We appreciate your trust and are committed to treating your personal information with care and respect.

Last Updated: July 30, 2026